Virus and scam removal in Vallauris
A pop-up telling you your PC is infected, a fake Améli or tax-office email, a fake Microsoft support asking you to call: in Vallauris and Golfe-Juan, I intervene quickly to disinfect, secure your accounts and, above all, explain how to avoid falling for it again. Many of my Vallauris clients are retired — teaching matters as much as the technical side.
Real viruses are rare today. What I see much more among my clients in Vallauris are disguised scams: a fake Microsoft message asking you to call to 'secure your PC' (which ends with €300-500 extorted by card), a fake Améli email to steal your login details, a fake tax-office email to extort a payment on account, a browser pop-up simulating an infection.
Seniors and people who are uncomfortable with computers are the number 1 targets of these scams. My typical intervention: technical removal on the PC if there is a real problem (often just adware or junk extensions), account check (Gmail, bank) to see whether any suspicious logins have occurred, change of the critical passwords with 2FA activated where possible, and above all patient teaching to recognise the traps in future.
For Vallauris and Golfe-Juan, home visit within 24-48 h (same-day emergency if the scam is in progress). No judgement, no 'but how could you have clicked on that' — these scams are designed to trap you, anyone can fall for them. My role is simply to repair and explain.
What I handle in Vallauris
check_circleTechnical removal
Removing malware, adware, junk browser extensions, cleaning up altered system settings.
check_circleAccount check
Checking for unusual logins (Gmail, bank, Amazon), list of potentially compromised accounts.
check_circlePassword changes
Guided procedure for the critical accounts, activating two-factor authentication, installing a password manager if needed.
check_circlePatient teaching
Recognising a fake Améli email, a fake Microsoft support, a fake virus alert in the browser. Without judgement, at your pace.
Standard case. For a scam already carried out (card charged), the claim procedures add €30.
callRequest a quoteHow it works
- 1Phone call — I reassure you and schedule the visit
- 2Diagnosis at your home in Vallauris within 24-48 h
- 3Technical removal + account check
- 4Change of the critical passwords with you
- 530-minute training to recognise future traps
Frequently asked questions
I called the 'Microsoft' number and gave access to my PC. Is it serious?expand_more
It is serious but not catastrophic if we act quickly. I come, we cut off the remote access (often TeamViewer/AnyDesk installed), we disinfect, we check the accounts, we change the passwords. If you gave your card details, put a stop on it with your bank immediately. No judgement — these scams trap even highly educated people.
I clicked on a suspicious 'Améli' email and entered my login details.expand_more
A typical case. Change your Améli password immediately (via the real ameli.fr site), check the account's login history, and see whether any suspicious refunds or transfers have occurred. I assist on site if needed, €50-80.
My screen shows 'Your PC is locked, pay €200 in gift vouchers'.expand_more
A pure scam, not a real lock. Restart in safe mode, remove the malicious extension or the responsible software, back to normal. Never pay these 'ransoms' — it is a bluff in 99% of cases. €50 to clean it up.
How do I stop falling for it?expand_more
That is the aim of my 30-minute training: recognising real/fake URLs (impots.gouv.fr vs impots-gouv.com), spotting the French mistakes in scam emails, never calling a number shown by a browser pop-up, checking by typing the address yourself. At your pace, no jargon.
Can you install a paid antivirus to protect me better?expand_more
Not necessary in most cases. Windows Defender + free Malwarebytes is enough for 95% of uses. And above all: **no antivirus protects against social scams** — it is training that protects. So we spend time on that.
Vallauris: virus, scam or doubt? I come and help you, without judgement.
Free diagnosis. If I can't fix it, you pay nothing. 3-month guarantee on every job.