Business Plan Contract
The SaaS model applied to computer support: a fixed monthly budget, unlimited support and a dedicated point of contact.
Predictable budget
No more surprise quotes. A fixed monthly amount, and you know exactly what's covered.
Scheduled call-outs
On-site visits are by appointment, at a time that suits you, so your staff aren't held up.
A single point of contact
You know me, I know your setup. No impersonal hotline, no ticket lost in the queue.
3 levels, one clear choice
Choose the level that matches how critical your IT is. Upgradeable at any time.
Essential
To get started with peace of mind and have a dedicated remote contact.
- check_circleUnlimited remote support
- check_circle1 on-site visit / quarter
- check_circleMonitored backup
- check_circleManaged antivirus
Pro
The sweet spot: monthly visit + unlimited helpdesk. The most chosen.
- check_circleEverything in Essential included
- check_circle1 on-site visit / month
- check_circleSame-day response
- check_circleUnlimited helpdesk
Premium
For organisations whose IT is critical day to day.
- check_circleEverything in Pro included
- check_circleAutomatic monitoring 7 days a week
- check_circlePriority on-site call-out
- check_circleFull annual audit
Typical clients: physios, osteopaths, dentists, solicitors, architects, estate agents, restaurateurs, tradespeople with an online presence.
Not sure which level is right for you?
Free audit of your existing setup. I come on-site for 30 min and recommend the contract best suited to your business.
eventBook the free audit